Please read these terms carefully before placing an order. By using this website or placing an order you agree to them. Last updated: 8 October 2026
1. About us
This website is operated by H&L Peptides Ltd, a company registered in England and Wales under company number [00000000], with its registered office at [address]. You can contact us at info@hlpeptides.co.uk.
2. Research use only
2.1 All products sold on this website are intended solely for in-vitro laboratory research and scientific purposes.
2.2 Products are not medicines, food, supplements or cosmetics. They are not for human or veterinary use, must not be consumed, and must not be used in or on humans or animals.
2.3 By placing an order you confirm that you are at least 18 years old, that you are purchasing for lawful research purposes only, and that you or your staff have the training needed to handle laboratory chemicals safely.
2.4 We may refuse or cancel any order if we have reason to believe these conditions are not being met.
3. Orders
3.1 Your order is an offer to buy. A contract is formed only when we email you to confirm that your order has been dispatched.
3.2 We may decline an order for any reason, including if a product is unavailable or a pricing error has occurred. If we decline an order after you have paid, we will refund you in full.
4. Prices and payment
4.1 Prices are shown in pounds sterling and include VAT where applicable. Delivery charges are shown at checkout.
4.2 Payment must be made in full before an order is dispatched.
5. Delivery
5.1 Delivery times are estimates and are not guaranteed. Details are set out on our Delivery & Returns page.
5.2 Risk in the products passes to you on delivery.
6. Cancellations and returns
Your right to cancel and our returns process are set out in our Refund & Returns policy. This does not affect your statutory rights.
7. Liability
7.1 Products must be stored, handled and used in accordance with good laboratory practice. We are not responsible for any loss or damage caused by misuse, incorrect storage or use contrary to section 2.
7.2 Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law.
7.3 Subject to 7.2, our total liability for any order is limited to the price paid for that order.
8. Website content
Information on this website is provided for general information only and does not constitute medical or professional advice. We try to keep it accurate but do not guarantee that it is complete or up to date.
9. Privacy
We use your personal information as described in our Privacy Policy.
10. Changes to these terms
We may update these terms from time to time. The version on this page when you place your order will apply to that order.
11. Governing law
These terms are governed by the law of England and Wales, and the courts of England and Wales will have jurisdiction over any dispute.