Delivery & Returns

Fast, tracked delivery across the UK, with free delivery on orders over £50.

Delivery options

ServiceCostTypical delivery
Standard
Royal Mail Tracked 48
£3.95
Free on orders over £50
2–3 working days
Next day
Royal Mail Tracked 24
£5.95Next working day

DISPATCH

When your order leaves us

Orders placed before 2pm, Monday to Friday, are usually dispatched the same day. Orders placed after 2pm, at weekends or on bank holidays are dispatched on the next working day. You will receive an email with your tracking number once your order has been dispatched.

COVERAGE

Where we deliver

We currently deliver to addresses in the United Kingdom only. Some remote areas, including parts of the Scottish Highlands and islands, may take longer.

PACKAGING

How it arrives

Orders are sent in discreet, protective packaging with no product names on the outside.

TRACKING

Lost or delayed parcels

If your order hasn’t arrived within 5 working days of dispatch, email info@hlpeptides.co.uk with your order number and we will investigate with the carrier.

Returns

If something is wrong, contact us within 7 days of delivery. For quality and safety reasons we can only accept returns of unopened products in their original, sealed condition.